Here is a brief breakdown of some of the departments operated by the web portal: This is why GOV.UK is more of a hub as opposed to a general company – and why it is important to seek out the right contact number for you. Applying for a driving licence and related concernsĪs you can imagine, this is a rather large remit – meaning that GOV.UK customer services alone may not be able to hand the grand scale of queries and problems that may come their way.Looking for information on the education system and options available.Registering births, deaths and marriages.Looking for information on government departments and processes.Looking for information on local law and courts.Here are just a few reasons as to why you may wish to contact support: From financial matters to arranging for passport applications and learning more about how the court system operates, there are a whole host of reasons as to why you may wish to get in touch with a government agency. If you need to make a change that requires legal assent, it’s likely that GOV.UK will be your first port of call. GOV.UK Customer Services and functioning areas
Built to not only be a front-facing contact between public and government services, it also provides a wealth of information and has helped to streamline certain processes that may have taken far longer previously.
Visitors can not only make arrangements for tax, pensions, driving licenses, passports and more, but can even learn more about the different departments that make up the government itself. The GOV.UK website was designed and launched in early 2012 as an easy point of contact for a number of governmental agencies and public services. GOV.UK support comes in all shapes and sizes, of course depending upon the nature of your query. Much support can be gained by using the website’s online help centre, however, there are some occasions where you may need to speak directly to a member of staff. While much information is available and accessible via the website, you can call various GOV.UK customer services directly on numbers we have listed in the below table.Īs an umbrella for big UK organisations such as HMRC (for tax), DVLA (for driving licenses) and for state pension and benefits services, there are a wide range of contact numbers available. From tax to passports, benefits to birth and death registrations, it’s a portal that has become something of a one-stop shop.
GOV.UK is the British government’s online support service to help break down the country’s legislation, policies and services that govern our everyday lives. It’s not just public facing companies that have evolved online – it’s our governments, too.
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